Bit Jilly Terms & Conditions – A Complete Guide to Using the Platform

Bit Jilly is an internationally licensed online gaming platform. These Terms and Conditions ("Terms") form a legally binding agreement between Bit Jilly and its users. By accessing the Bit Jilly website or mobile app, you automatically agree to be bound by these Terms.

These terms are published in both English and Bengali to ensure our Bangladeshi users can understand everything with ease. In the event of any ambiguity arising from translation, the original English version shall prevail. Bit Jilly reserves the right to update these terms at any time, and continued use of the platform following any changes constitutes acceptance of the revised terms.

To open an account with Bit Jilly, you must provide accurate and complete information. Creating an account using false or misleading details is strictly prohibited and may result in account termination.

• Each individual may register only one account. Multiple accounts are strictly prohibited.
• The email address or phone number provided during registration must be accurate and belong to you.
• You are responsible for keeping your account password confidential. Sharing your account with anyone else is not permitted.
• If you notice any suspicious activity on your account, contact Bit Jilly support immediately.
• A valid government-issued ID may be required for the identity verification (KYC) process.

Bit Jilly's services are intended for adults only. No one under the age of 18 is permitted to use this platform. We are committed to protecting minors from accessing gambling services.

• Users must be at least 18 years of age and legally permitted to engage in gaming activities in their country of residence.
• A copy of your national ID, passport, or driving licence may be requested for age verification purposes.
• Online gaming may be prohibited in certain countries or regions. Accessing Bit Jilly from such locations is a violation of these Terms.
• If age fraud is detected, the account will be closed and legal action may be taken where applicable.

Bit Jilly supports deposits via bKash, Nagad, Rocket, and other mobile banking methods. All financial transactions are secured with SSL encryption.

• Deposited funds may only be used for gaming purposes and for no other purpose.
• Withdrawal requests are typically processed within 15 to 30 minutes after verification.
• Withdrawals can only be made to the same payment method used for the original deposit.
• Wagering requirements must be met before bonus funds can be withdrawn.
• Withdrawals may be temporarily placed on hold for additional verification in the case of suspicious transactions.
• Bit Jilly reserves the right to freeze any transaction if money laundering or fraud is suspected.

Bit Jilly regularly offers bonuses, cashback, and special promotions. Each bonus offer carries its own terms, which are clearly stated on the relevant offer page.

• The welcome bonus is available once only to newly registered users.
• If wagering requirements are not met within the specified timeframe after claiming a bonus, the bonus will be forfeited.
• Any attempt to abuse the bonus system through multiple accounts or other schemes will result in account closure.
• Bit Jilly reserves the right to modify or cancel any bonus offer at any time.
• In bonus-related disputes, Bit Jilly's decision shall be considered final.

Bit Jilly offers Sports Betting, Live Casino, and a wide range of gaming options. Each game or bet has its own rules, which are detailed on the respective game page.

• Once a bet is confirmed, it cannot be cancelled unless a technical error has occurred.
• If a technical error or misleading information is identified in any game, Bit Jilly reserves the right to void the relevant bet.
• If a sports event is cancelled or postponed, bets will be refunded.
• Any bets associated with match-fixing or unethical activity will be voided.
• Maximum bet limits vary depending on the game and circumstances.

Bit Jilly has strictly prohibited certain activities to maintain a fair and safe gaming environment. Any of the following violations may result in account closure and legal action.

• Using bots, automated software, or artificial intelligence to play games.
• Opening multiple accounts to claim bonuses or other benefits.
• Exploiting any vulnerability or bug in the platform to gain an unfair advantage.
• Using the platform for money laundering or any other illegal financial activity.
• Threatening, harassing, or deceiving other users.
• Impersonating Bit Jilly staff members.
• Using a third party's credit card or payment method.

Bit Jilly reserves the right to suspend or permanently close any account at any time, with or without prior notice. Users may also request closure of their own account at any time.

• Any breach of the Terms may result in immediate account closure.
• To close your account voluntarily, please contact our support team.
• Before account closure, you will be given the opportunity to withdraw your available balance, provided no Terms violations are involved.
• Appeals regarding suspended accounts can be submitted through the support team.

Protecting your personal information is a priority at Bit Jilly. Our Privacy Policy explains in detail how we collect and use your data.

• Your personal information will never be sold to third parties.
• Your information will not be shared with any third party except where required by law.
• You have the right to request deletion of your data.

For more details, visit our Privacy Policy page.

Bit Jilly believes gaming should be an enjoyable experience, not an addiction. We provide a range of tools to promote responsible gaming.

• You can set daily, weekly, or monthly deposit limits on your account.
• The self-exclusion feature allows you to temporarily deactivate your account for a specified period.
• If signs of problem gambling are identified, our support team is available to help.
• No one under 18 is permitted to game on the platform. Age verification is in place to enforce this.

To learn more about responsible gaming, visit our Responsible Gaming page.

The Bit Jilly website, app, logo, graphics, content, and software are the exclusive intellectual property of Bit Jilly and are protected under international copyright law.

• No content from Bit Jilly may be copied, distributed, or used without prior permission.
• Bit Jilly's logo and brand name may not be used by any third party without prior authorization.
• Attempting to reverse engineer the platform's software or code is strictly prohibited.

Bit Jilly's liability for losses caused by technical errors, server downtime, or other disruptions is limited. We strive to maintain 99.9% uptime, but unexpected outages may occasionally occur.

• Bit Jilly is not liable for any losses resulting from internet connectivity issues.
• Bit Jilly is not responsible for any account information lost due to a user's own negligence.
• Bit Jilly cannot be held directly liable for errors caused by third-party game providers.

Bit Jilly reserves the right to update these Terms & Conditions at any time. Changes will be reflected on the website, and registered users may be notified by email.

• For major changes, we will endeavor to provide at least 7 days' prior notice.
• Continued use of the platform after any changes have been made constitutes acceptance of the updated terms.
• If you do not agree to the updated terms, you may request that your account be closed.

Any dispute between Bit Jilly and a user will first be addressed through direct negotiation.

• Submit any complaints to our support email: support@bitjilly.net
• All complaints will receive a response within 7 business days.
• If a dispute cannot be resolved directly, it will be referred to international arbitration.
• These terms are governed by international gaming laws.