Bit Jilly Privacy Policy – How Safe Is Your Data With Us

Your privacy at Bit Jilly is our highest priority. When you register on our platform or play games, certain information is stored in our systems. You have the right to know how that information is collected, where it is stored, and how it is used.

This Privacy Policy is designed to answer exactly those questions. We want you to feel completely at ease while using Bit Jilly – knowing that your information is secure and will never be misused. Our Privacy Policy is built in accordance with international GDPR standards.

If you have any questions about your data, you can reach our support team at any time. We are committed to full transparency and do not believe in withholding information.

Bit Jilly collects two types of data — what you provide directly, and what the system collects automatically.

Bit Jilly collects information through several methods, each designed to provide you with a better and more secure gaming experience.

• Directly provided information: Information you provide when filling out the registration form, during KYC verification, while making a payment, or when contacting support.
• Automatically collected: When you use our site or app, certain technical information is automatically collected through cookies and log files.
• From third parties: Limited information may be received from payment gateways or identity verification services, and is used strictly for security purposes.
• From gaming activity: Your gaming patterns, betting history, and activity on the platform are automatically recorded.

Bit Jilly uses your information for specific, defined purposes only. It is never used for unnecessary or unauthorized ends.

• To create and manage your account and ensure secure login.
• To process deposit and withdrawal transactions and verify their accuracy.
• To detect and prevent fraud, money laundering, and other illegal activities.
• To recommend games and offers tailored to your preferences and deliver a personalized experience.
• To provide customer support and resolve your complaints or queries.
• To monitor responsible gaming and provide support when needed.
• To fulfill legal obligations and meet regulatory reporting requirements.
• To analyze and improve platform performance and usability.

Bit Jilly does not generally share your personal information with anyone. However, limited information may be shared in the specific circumstances outlined below.

• Payment Providers: Only the necessary information is shared with payment partners such as bKash, Nagad, or Rocket to process transactions.
• Game Providers: Anonymized gaming data may be shared with the provider of the game you are playing.
• Legal Authorities: Information may be disclosed when required by court order, government directive, or other legal obligation.
• Security Services: Limited data may be shared with fraud detection and abuse prevention services.

• Your information is never sold to advertisers or marketing companies.
• Your personal data is not used for any purpose beyond what you have consented to.
• Personal information is never shared with third-party social media or analytics platforms.

The Bit Jilly website and app use cookies and similar technologies to enhance your browsing experience and analyze platform usage.

• Essential Cookies: These are essential for maintaining your login session and keeping the platform running properly. They cannot be disabled.
• Functional Cookies: Used to remember your preferred language, theme, or settings.
• Analytics Cookies: Collects anonymized data to understand which parts of the platform are used most.
• Security Cookies: Used to detect unauthorized access to your account.

Keeping your data secure is the top priority of Bit Jilly's technology team. We use the highest industry-standard security practices available.

• All data transfers are secured with 256-bit SSL encryption.
• Data stored on our servers is kept in encrypted format.
• Regular security audits and penetration testing are conducted.
• Only authorized personnel can access specific data.
• In the event of a data breach, affected users will be notified within 72 hours.

Your data is retained for as long as your account is active. After closure, certain data may be kept for up to 5 years as required by law, after which it is permanently deleted.

You have several important rights regarding your data at Bit Jilly. We respect these rights and respond to all requests within 30 days.

Bit Jilly strictly does not provide services to anyone under the age of 18. We do not knowingly collect personal information from minors.

• Age verification is carried out at the time of registration.
• If it is found that a minor has opened an account, that account will be closed immediately and any collected data will be deleted.
• If you suspect a minor is using the platform, parents and guardians can reach us at support@bitjilly.net.

Bit Jilly may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of the page will reflect the most recent revision.

• You will be notified at your registered email address in the event of any major changes.
• Continuing to use the platform after any changes means you accept the updated policy.
• If you do not agree to the updated policy, you may request to close your account.

Contact us for any questions about our Privacy Policy, to request deletion of your data, or for anything else you need.